Hologic Clinical Services Specialist - National in United States

Clinical Services Specialist - National

Post Date Sep 13, 2018

At Hologic, we’re an innovative medical technology company that enables healthier lives everywhere, every day. We are also a company that prospers and grows, which is why we’ve been able to expand our offerings to empower even more people and champion women’s health

What powers our growth across Breast & Skeletal Health, Diagnostics, GYN Surgical and Medical Aesthetics Solutions is also what differentiates us: the exceptional and clinically proven capacity of our products to detect, diagnose and treat illnesses and other health conditions earlier and better. This clinical superiority creates high expectations, which we fulfill by continually challenging ourselves to improve health through better technology, education and market access.

None of this would be possible without the talent and passion of our employees. Together, our expertise and dedication to developing and sharing more robust, science-based certainty drives our global presence and a promising pipeline that responds to the unmet health and wellness needs of women, families and communities.

While we focus on women’s health and well-being, we are committed to having an even broader benefit on the world. Together, we advocate for better health and wellness through solutions that provide ever greater certainty and peace of mind.

Duties and Responsibilities:

  • Extensive travel required for customer training, trade show support, and site visits to critical customer accounts.

  • Provide lead instruction and mentoring to new hires while “in the field” performing customer training through our employee shadow program.

  • Training Customer staff on new product or product updates to including system and functionality.

  • Provide clinical instruction on procedural standards for performing biopsy procedures as applicable.

  • Provide clinical instruction on DXA products and procedures as applicable.

  • Document applications training performance for all instruction provided to customer within one week of training completion.

  • Provide continued customer service through post-applications support.

  • Maintains a high standard of medical ethics at all times and is self-motivated to increase level of understanding and knowledge of the field, disease, and new procedures as they evolve.

  • Assist with Field Service and helpdesk training with product updates as applicable.

  • Ensure that all activities reflect the Quality Policy according to ISO Standards.

  • Provide educational lectures for continuing education.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:

  • Must be able to multi-task and make decisions while working in a fast paced environment.

  • Must be able to communicate effectively both orally and written with customers and supporting departments.

  • Needs to have a thorough understanding of breast health systems and/or DXA systems.

  • Demonstration of professional demeanor.

  • Valid Driver’s License. Valid passport as applicable.

  • Ability to travel within North America and international

Education:

  • Graduate of an accredited Radiologic Sciences Program

  • Bachelor of Science degree is desirable

  • Licenses/Certifications (RT)(R) preferred for DXA

  • Licenses/Certifications (RT)(R)(M) preferred for Mammography

  • Licenses/Certifications (RT)(R)(MR) preferred for MRI

  • Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate.

Experience:

  • Qualified candidates require at least 2 years clinical experience in breast imaging and /or DXA as a registered technologist, as well as additional experience in a medical setting using Ultrasound and/or MRI imaging modalities or equivalent as applicable.

  • Knowledge of digital and stereotactic as applicable.

  • Knowledge of GE, Siemens and Toshiba as applicable.

  • International experience helpful and bilingual a strong consideration.

Specialized Knowledge :

  • ARDMS registered sonographer experience a plus

  • DXA experience a plus

  • Stereo experience a plus

Additional Details:

  • Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time out of the country);

  • International travel may also be required.

Work Environment

  • The work environment is within a healthcare setting where the individual is occasionally exposed to the risk of radiation exposure and blood-borne pathogens. The clinical setting is a clean or sterile environment as required for surgical procedures.

  • Ability to lift and/or move up to 50 lbs.

Agency and Third Party Recruiter Notice:

Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.